Help & Support Desk
Have an issue with payments, exam glitches, or your account? Raise a concern and our support team will resolve it quickly.
Payment Issues
Failed payment, money deducted, unlock delayMoney deducted from bank but mock test not unlocked? Razorpay failed transaction? Send your Order # and Transaction ID for immediate resolution.
Report Payment Concern →Exam & Test Glitches
Question typo, wrong answer, timer glitchFound an error in a question explanation? Faced technical freeze during test attempt? Let our academic and tech team fix it right away.
Report Exam Issue →Referral & Account
Reward points, coupons, profile issuesQuestions about referral reward credits, coupon validity, or general suggestions to improve MockPulse? We'd love to assist you.
Ask Support →No Concerns Raised Yet
Whenever you raise a query or report a payment/exam issue, you can track the status and admin reply here.
Raise a Concern